Frequently Asked Questions


View a brief video of the features of AHFS CDI.


 

Q: How is the AHFS content organized?
A: Please refer to the AHFS User's Guide, AHFS Essentials User's Guide and the Preface to AHFS.

Q: Where can I find the AHFS editorial policy on off-label uses?
A: Please refer to the AHFS website.

Q: Where can I find the End-User License Agreement?
A: Please refer to the EULA here.

Q: How do I purchase an individual subscription to AHFS Clinical Drug Information?
A: You may purchase a subscription from the ASHP Store. Information on individual subscriptions and institutional access can be found at www.ahfsdruginformation.com

Q: How much is a subscription?
A: Individual access costs $12/month or $144 for the year for members, and $17/month or $204 a year for non members. Please contact us for institutional pricing.

Q: How do I purchase an institutional subscription to AHFS Clinical Drug Information?
A: To purchase an institutional subscription, please contact Chris Jezowski, Institutional Sales Representative at cjezowski@ashp.org or fill out an interest form at www.ahfsdruginformation.com.

Q: I am an ASHP student/resident. How do I make sure I have access to AHFS Clinical Drug Information?
A: As long as your membership is up-to-date, you should have access to AHFS Clinical Drug Information and would have received a redemption code in an email. If you never received one, please contact customer service at custserv@ashp.org.

Q: How long does a subscription last?
A: Each subscription is a rolling 12-month period. Discounts are available for pre-paid 2-year subscriptions (5%) and 3-year subscriptions (10%).

Q: Do you offer any bundles with other ASHP products?
A: Yes. You can purchase AHFS Clinical Drug Information along with AHFS Drug Information 2017 Edition at a 20% discount. You can also purchase AHFS CDI with ASHP's Interactive Handbook on Injectable Drugs and save 10%.

Q: How do I change my password?
A: Unlike other ASHP web applications, AHFS Clinical Drug Information is not linked to your ASHP.org account. You can change your password by going to http://www.ahfscdi.com and clicking on "I forgot my password".

Q: Is there an app available for my mobile device?
A: Yes. An iOS version of AHFS Clinical Drug Information is currently available from the Apple Store. An Android version is currently in development, but the AHFS Clinical Drug Information website is optimized for any device by using any popular mobile browser. In the App Store, look for this icon:

Q: Do I need an active Internet connection?
A: It depends on how you are accessing the content. If you are using your device's web browser, then, yes, you need an active Internet connection. If you are using the native iOS app, content you've already accessed is cached locally on your device and an active connection is not required, but an Internet connection is required if you are looking up content that you haven't already viewed. We are working on a future enhancement of the app that will allow you to download the entire dataset.

Q: Can institutional subscribers use the iOS app?
A: Yes. The app first checks to see if you are accessing the content from an authorized IP address (via your institution's wifi network). If you are from an authorized IP address, the app will bypass the user login screens. If you are not within the IP range of your institution, you should have also received a redemption code to access while off site. If you haven't, please contact your administrator.

Q: Can I use my subscription on more than one device?
A: Yes. When you purchase an individual subscription to AHFS Clinical Drug Information through the ASHP Store, you will receive a redemption code. Go to www.ahfscdi.com or download the app, create an account, and redeem your code.

Q: How often is the content updated?
A: Generally, monograph content is updated on a monthly basis; however, safety information (such as MedWatch Alerts) and new drug approvals are published more frequently. Drug Shortages content is updated real-time as new information becomes available. Each drug monograph has an original copyright date and a last revised date just before the References section.

Updated: 4/26/2017